What our Customers say...


Melinda and the SERVPRO team are fantastic. They are great communicators and do solid work. 5 stars

Fantastic company and service.
Thank you for saving my home!
these guys with Hamel Painters Cleaned and prepped my damaged walls and floors
the house looks as good as new now!
thank you.

I had a pleasure to deal with this team for the leakage assessment and clean up. They were efficient, professional  and responsive. If you are looking for a pro guys to get a job done I would not hesitate to call them.

We moved into a brand new home last year and unfortunately our water tank sprung a leak and flooded our walk-out basement and then flowed into our garage, too.  What a mess!  I contacted the owners and their SERVPRO Team came out the next day and "made it like it never even happened".  The team was professional, courteous, respectful of our property and were very easy to work with during the clean up process.  I'd highly recommend them for your water, mold, etc. needs. Very responsive!

SERVPRO is knowledgeable, responsive and able to mitigate crisis. I'm impressed with SERVPRO's ability to coordinate with vendors and ability to get the right paperwork processed for the best possible insurance coverage.  In the event of fire, water or other damage, the ReadyPlan app makes an undesirable event as painless as possible.

SERVPRO of East Boston is very professional. The App is also fantastic and easy to use.

Fantastic work by these guys. I highly recommend their services .

Excellent SERVPRO franchise providing quick, clean, fast emergency water damage and mold remediation services to East Boston, Chelsea and Charlestown. Having seen dozens of the "post clean-up" sides of their projects, these are the folks to call if you experience a pipe freeze or water leak emergency in this area of Boston!

Chad let us know that he was pleased with our staffs’ knowledge, and professionalism was wonderful. He also stated that we were very attentive to his concerns and would recommend SERVPRO of East Boston, Chelsea, & Charlestown to his friends, family and colleagues, as well as reach out to use should he have another problem.

The punctuality was greatly appreciated as this was not a planned problem. The staff was very adept at what needed to be done and promptly got to work. I was very satisfied with what "GREAT SERVICE" I received.

I would definitely use their services again should I have anything happen again. The staff was able to answer all her questions and was very attentive to my concerns as the process progressed. Extremely satisfied with the service I received.

I had some water damage at my home. I was so pleased with how quickly the guys showed up and started to work on fixing my problem. They were able to get the house back to normal before any additional damage happened. Thank you

I have to say that the SERVPRO team that came to my house was so great. They were able to come right away and did not make me wait for them, they were on time. It was so appreciated.

Thank you Thank you Thank you... When you guys came out to my house I was worried about how the water was going to damage my house. You were able to make sure that did not happen. I would recommend you and your team to my friends and family that ever have a problem that you can help with.

SERVPRO, I believe they deal with black mold, and other issues. We used them about a year ago and they were a very professional team who came in and dealt with our issue swiftly

Ben, Thanks for taking care of the water damage in my condo. The two employees that came to the condo were very courteous and knowledgeable.

Now that the water mitigation project is complete, we want to say what an outstanding job SERVPRO from Revere did. Ben Charwat's highly skilled team were able to complete the water clean-up and carpet removal promptly under some difficult conditions. We would highly recommend them to others.

Your staff was very professional and courteous while working at my house. They did an excellent job cleaning up my basement boiler room. Thank you