Commercial Fire Loss!! Are you prepared??
When owning a business, it is not a question of if we will have a disaster but when. These issues can be something such as and IT services breech, to a cataclysmic event such as a total business loss of building, materials, merchandise, equipment. Among some of the most devastating occurrences to a business is a fire. These business interruptions can be devastating. Not having a plan can make it that much worse.
Fire damage is one of the most devastating forms of loss that can occur within a business. There is so much damage beyond the fire itself. There can be toxic smoke, soot and sediment that lands on everything along with water damage. Depending on where the fire occurs and the type of business you are running can all have an impact on how much damage occurs. As with the large casket fire in East Boston the other day it is an example to us all just how devastating a fire can be. A company that deals with wood, finishes, lacquer, fabrics will ignite and have a fire spread much faster than other companies none the less the damage can and will be extensive.
When there is a commercial loss there are many other lives affected beyond your own. The business owner has to worry about the employees, customers, facility, equipment and many other things. What really happens and what is the process to fixing it.
Well before the fire is put out the items that catch on fire will release chemicals into the air within the smoke rendering it very unsafe to breath in and very corrosive to anything it happens to settle on over time. When someone arrives to put out the fire you are now adding water damage to the soot, smoke and fire damage. Often the damage can create holes in the structure expose unaffected and affected areas to outside elements causing even further damage. Once the fire is out the physical assessment of the property, equipment and merchandise must begin. Another problem as in the recent casket company fire is the building is a total loss. Meaning months of sifting through for a true cause and waiting for judgments from the insurance companies. It also means either rebuilding the facility from scratch or finding a new facility all together. Which ever ends up happening things will take time to get back to normal.
There is a lot more that a commercial property owner or business owner must assess. One of which how will this impact their business, employees, and clients. These are not as tangible as the physical items are. The impact affects all three different ways. Most of which will be determined by the length of time it will take for the business to re-open.
Business interruption is a tough one to swallow. There must be safe guard measure taken to mitigate your damages until all the repairs can be completed. This can include temporary tarps one roofs, board ups on windows doors or even sides of buildings. Removing all the wet materials from the building to reduce the risk of mold and fungus growth. This can include but is not limited to clothing/fabric, insulation, paperwork, wood, drywall etc..
Employee interruption can prove difficult. They have bills to pay and often your insurance will not be covering their lost wages. Waiting around for things to get going again is not always feasible for them. For your business if you do not have business interruption insurance you many be covered for every day you are not open making money. Subsequently in the event that the building is deemed a total loss you can expect some employees to move on for other reasons. They may not be willing or able to get to a new location.
Clients that are displaced do not have the loyalty they once did. They will seek out alternatives even within just a few days. While this is ok for the short term as time moves on things change. Once a client is in the habit of a certain location, they do not adjust well to change but will adopt a new course of action should it solve the problem at hand, meaning getting your product from somewhere else. A location move can mean you need to start with a whole new pool of clients as many will only drive just so far for an item.
Just remember when there is a fire loss at a commercial property there a lot of moving pieces. You need to surround yourself with those with the know how to get you back up and running as soon as possible. Developing a core group of professionals adept at each aspect of your business is essential in getting you back up and running as soon as possible. Having no options in times of an emergency can become very costly. Developing vendor relations now while you have the time to negotiate pricing, establish a procedure, and build a rapport significantly reduces the cost on the back end when these services are needed in an emergency. At SERVPRO of Arlington Somerville and Charlestown we strive to aid, assist, and educate our clients in all aspects of emergency services. This will allow you to be better prepared when disaster strikes. We will work with you quickly to make it “Like it never even happened”