We were called about a water damage in a residential house. The owners called about this damage that happened a while ago. We had a project manager out to assess the scope of the work. We are working with the insurance company to come up with a loss plan. Once we established the plan we set a day to start the job. We had our crew arrive promptly to start the loss. We contained the affected area and started removal of all affected areas until there was no damaged areas left. We sprayed the areas down to stop any potential mold growth. We make sure to clean up after ourselves and removed all evidence of us being there.